Seminars -- Spectrum Training Solutions

Spectrum Training Solutions works with companies to identify specific training objectives and customizes course material to meet these objectives. Following are some general offerings.

Telephone Prospecting – Move Indifference to Curiosity to Interest

Synchronized Selling: The Art of Win-Win

This program delivers the competencies of professional selling. It fosters sales confidence to effectively navigate through the entire sales call and close the deal. It focuses on the customer so that you can synchronize your selling agenda to the customer's buying agenda. Synchronized Selling builds a better understanding of ingredients of successful selling and serves as a strong foundation for sales success. Tim lends his twenty five years of selling and managerial experience to position real-world wisdom and selling strategies. Selling today is about loyal relationships and satisfying customers' conditions of satisfaction. Don't simply outprice your competitor, outsell them.

Customer Service or Lip Service: The Perfect Host

This seminar presents a framework for improving front-line service. Service is being the perfect host - customers must feel welcome and treated as guests. The primary focus of this workshop is recognizing how quality service can give companies a competitive advantage. The seminar identifies the importance of each individual's personal impact on the customer's experience as well as stimulates awareness into positive action. Taking action is the most powerful statement one can make - it's the difference between customer service and lip service. Outservice your competitors and learn valuable tips for good customer service.

Coaching Skills: Management versus Leadership

This program has been designed to support managers in coaching others. The primary focus of the workshop is to develop effective techniques that help address the challenges faced in managing today. The seminar identifies the role of a manager as a leader by inspiring others to achieve their best.

Effective Negotiating Skills

This program provides the understanding and ability to apply fundamental skills in negotiations. The primary focus of the workshop is to achieve win-win agreements.

Professional Telephone Skills

This program will maximize the ability to make the most effective use of the telephone as an important tool, whether the task is generating sales, handling incoming calls, responding to customer concerns or imparting new information.

Time Management: It's About Time

This workshop is designed to improve personal and professional productivity. The primary focus is to identify principles of time management that will maximize time equity. Learn valuable time management tips and skills.

Effective Communication Skills

Communicating effectively demands our full attention and is vital to any successful relationship. This seminar has been designed to deliver tools and simple techniques to dramatically improve your communication skills. This interactive, informative and humorous seminar will improve productivity, reduce stress and enrich relationships.

Convincing Presentations

Are you relaxed and confident making presentations? Convincing Presentations is a one-day workshop designed to offset presentation nervousness and build confidence to effectively persuade, inform and inspire the toughest audience. Powerful Presentations is content rich with easy, practical tools and tips for making dynamic presentations coupled with enthusiasm and passion. Wow your customers with convincing, benefit-focused presentations that neutralize your competition.

Synchronized Selling for the Real Estate Professional

Created from the successful Synchronized Selling program, Spectrum Training Solutions offers this 6-credit seminar as an approved course by the Real Estate Council of Alberta.

Keynote Presentations

Tim's keynotes offer a lively blend of simplicity, logic and humor. They are content rich coupled with real-world wisdom.

Printer Friendly